Channel planning
Understand when WhatsApp, RCS, Bulk SMS, or Voice and IVR can fit a customer journey, and how to keep the experience consistent across channels.
Where Get Click Media's live sessions and practical guidance on WhatsApp, RCS, SMS, and IVR will be listed as they're scheduled.
Trusted by 10,000+ businesses across India
Trusted by 10,000+ businesses across India
Check back soon, or let us know you're interested and we'll notify you when a webinar is scheduled.
While there's no live session on the calendar, our blog covers the same practical ground- setup, compliance, and campaign strategy across every channel.
API setup, chatbot design, template best practices, and campaign guides.
Rich card design, verified sender setup, and RCS campaign strategy.
DLT registration, template approval, sender ID rules, and delivery best practices.
IVR flow design, voice broadcast setup, and call center automation guides.
The goal is straightforward: help Indian businesses get real, actionable guidance on WhatsApp, RCS, SMS, and Voice/IVR- not a generic overview, but the kind of detail that actually helps you set something up correctly the first time.
Our sessions are designed around practical questions that teams face when they plan, launch, monitor, and improve customer communication. The focus stays on clear examples, sensible setup decisions, and repeatable processes that can be applied to day-to-day work.
Understand when WhatsApp, RCS, Bulk SMS, or Voice and IVR can fit a customer journey, and how to keep the experience consistent across channels.
Learn the practical steps involved in templates, sender details, DLT requirements, message structure, and other checks that help campaigns launch smoothly.
Explore ways to plan broadcasts, automate responses, guide customers to the next step, and make messaging easier for sales, marketing, and support teams.
See how structured message flows can support enquiries, order updates, reminders, service notifications, follow-ups, and other recurring customer interactions.
Learn which parts of a messaging workflow are worth reviewing after launch, from delivery and engagement signals to response quality and operational handoffs.
Sessions can use familiar business scenarios so teams can connect the concepts to real work instead of relying only on high-level product explanations.
The content is useful for marketing teams, sales teams, customer support teams, operations managers, founders, and technology teams working with business messaging. You do not need to be a messaging specialist to follow the sessions. The aim is to explain the important decisions in simple language and show how those decisions affect implementation, customer experience, and ongoing campaign management.
Webinar topics may change based on current customer questions, platform updates, and common implementation challenges. When a live session is not scheduled, the related guides on this page and across the blog provide another way to keep learning.
Review the topic, note the questions your team wants answered, and identify the current workflow or campaign you want to improve. A short list of real questions can make a practical session more useful for your team.
Turn the key ideas into a small action list, check the relevant implementation steps, and use the written guides for deeper reference. This makes it easier to move from a webinar discussion to an actual messaging workflow.
Let us know and we'll reach out as soon as something's scheduled.
Big or small, we power communication for all- talk to us today.
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We don't currently have a recordings library. Check back on this page, or reach out to ask about a specific topic- our written guides on the blog cover much of the same ground in the meantime. Visit the blog.
WhatsApp, RCS, Bulk SMS, and Voice/IVR best practices- setup, compliance, campaign strategy, and troubleshooting, aimed at practical, hands-on guidance for Indian businesses.
Yes- reach out and let us know what would be useful, and we'll factor it into future sessions. Get in touch.