WhatsApp Business API Automate, Broadcast & Support at Scale
Get Click Media is an official Meta BSP headquartered in Bengaluru, offering WhatsApp Business API to over 10,000 businesses across India- automated, rich, interactive messaging at scale, delivered straight to any WhatsApp user. Setup takes 3–5 business days. You pay Meta's per-message rates plus one transparent platform fee.
Official Meta BSP · 3–5 Day Setup · 10,000+ Businesses Served · Bengaluru, India
98%
Message Open Rate
10,000+
Businesses Served
3–5 Days
Go-Live Timeline
24×7
Support
Trusted by 10,000+ businesses across India
Trusted WhatsApp Business API provider for thousands of businesses across India
One shared inbox for every WhatsApp conversation
Every inbound message- from a chatbot escalation, a broadcast reply, or a direct customer query- lands in a single team inbox. Agents see full conversation history, assign chats, and reply with templates or free text, all synced back to your CRM in real time.
- Shared inbox for your entire team
- Smart routing & agent assignment
- Quick-reply & canned responses
- Full chat history synced to CRM
The backbone behind every automated WhatsApp message you receive
WhatsApp Business API (or WABA) is Meta's enterprise platform for messaging customers at scale- it powers every automated message you get from banks, e-commerce, and healthcare providers in India, with no device limit or message cap.
| Feature | WhatsApp Business App | WhatsApp Business API |
|---|---|---|
| Who it is for | Small businesses- 1–5 people | Medium and large businesses |
| Message volume | Limited- manual sending | Unlimited- fully automated |
| Automation | Basic quick replies only | Full chatbot + workflow automation |
| Multiple agents | Not supported | Unlimited agents via inbox |
| CRM integration | Not supported | Salesforce, HubSpot, Zoho & more |
| API access | No | Yes- REST API + webhooks |
| Broadcast limit | 256 contacts per list | Unlimited- to opted-in users |
| Green tick verification | Not available | Available after Meta verification |
| Price | Free | Pay per delivered template message |
| Setup time | Minutes | 3–5 business days via Get Click Media |
Who it is for
- WhatsApp Business App
- Small businesses- 1–5 people
- WhatsApp Business API
- Medium and large businesses
Message volume
- WhatsApp Business App
- Limited- manual sending
- WhatsApp Business API
- Unlimited- fully automated
Automation
- WhatsApp Business App
- Basic quick replies only
- WhatsApp Business API
- Full chatbot + workflow automation
Multiple agents
- WhatsApp Business App
- Not supported
- WhatsApp Business API
- Unlimited agents via inbox
CRM integration
- WhatsApp Business App
- Not supported
- WhatsApp Business API
- Salesforce, HubSpot, Zoho & more
API access
- WhatsApp Business App
- No
- WhatsApp Business API
- Yes- REST API + webhooks
Broadcast limit
- WhatsApp Business App
- 256 contacts per list
- WhatsApp Business API
- Unlimited- to opted-in users
Green tick verification
- WhatsApp Business App
- Not available
- WhatsApp Business API
- Available after Meta verification
Price
- WhatsApp Business App
- Free
- WhatsApp Business API
- Pay per delivered template message
Setup time
- WhatsApp Business App
- Minutes
- WhatsApp Business API
- 3–5 business days via Get Click Media
See the full breakdown: WhatsApp Business API vs WhatsApp Business App
10,000+ Indian businesses already use it- here's why
Highest open rates of any channel in India
WhatsApp achieves 98% open rates in India, versus 20–25% for email and 30–35% for SMS- your customers open every message.
Rich, trusted communication that converts
A verified message with your logo, product image, and a 'Buy Now' button outperforms a plain SMS link by 5x to 8x on click-through rate.
No DND or time restrictions for service messages
Service-category messages like OTPs and appointment reminders can be sent any time- no TRAI DND filtering for non-promotional content.
Two-way conversations at scale
Customers can reply, ask questions, or place orders in the same thread- with chatbot automation scaling this to thousands of conversations.
Lower cost per conversion than paid ads
Indian businesses report cost-per-conversion 60–80% lower than equivalent Google or Meta ad campaigns for WhatsApp-led nurturing.
Complete analytics visibility
Delivery, read, and click tracking on every message- data that email, SMS, and phone calls simply cannot provide.
What you get with Get Click Media
Official WhatsApp Business API access, set up and run for you, plus the tools your team needs to use it.
Meta onboarding
Business verification guidance, WABA creation, phone number registration, display name approval
Template management
Drafting, category selection, submission, and fixing rejections
Platform access
Campaign dashboard, shared team inbox, no-code chatbot builder, analytics
API & webhooks
REST API for sends, plus webhooks for delivery, read, and inbound messages
Integration help
CRM, e-commerce, and custom-system connection support during onboarding
Support
Named onboarding contact, then 24×7 technical support
What you can run on WhatsApp with us
| Workflow | How it works | Where you run it |
|---|---|---|
| Broadcast campaigns | Upload or sync an opted-in audience, pick an approved marketing template, schedule, and track delivery, read, and click results | Dashboard |
| Transactional alerts | Your system triggers utility templates (order, payment, booking updates) through the API | API |
| OTP / authentication | Authentication templates with copy-code or one-tap buttons, with optional SMS fallback | API |
| Chatbot automation | No-code flows for FAQs, lead qualification, and bookings, with hand-off to a human agent | Chatbot builder |
| Team support inbox | Shared inbox with assignment, routing, quick replies, and conversation history | Inbox |
| Click-to-WhatsApp ads | Meta ads open a WhatsApp chat that your chatbot or agents pick up | Ads + inbox |
| Catalog & ordering | Customers browse a product catalog and send a cart inside WhatsApp | Catalog |
| CRM sync | Contacts, conversations, and events sync with your CRM via native connectors or webhooks | Integrations |
Broadcast campaigns
- How it works
- Upload or sync an opted-in audience, pick an approved marketing template, schedule, and track delivery, read, and click results
- Where you run it
- Dashboard
Transactional alerts
- How it works
- Your system triggers utility templates (order, payment, booking updates) through the API
- Where you run it
- API
OTP / authentication
- How it works
- Authentication templates with copy-code or one-tap buttons, with optional SMS fallback
- Where you run it
- API
Chatbot automation
- How it works
- No-code flows for FAQs, lead qualification, and bookings, with hand-off to a human agent
- Where you run it
- Chatbot builder
Team support inbox
- How it works
- Shared inbox with assignment, routing, quick replies, and conversation history
- Where you run it
- Inbox
Click-to-WhatsApp ads
- How it works
- Meta ads open a WhatsApp chat that your chatbot or agents pick up
- Where you run it
- Ads + inbox
Catalog & ordering
- How it works
- Customers browse a product catalog and send a cart inside WhatsApp
- Where you run it
- Catalog
CRM sync
- How it works
- Contacts, conversations, and events sync with your CRM via native connectors or webhooks
- Where you run it
- Integrations
WhatsApp Business API across every industry
How a message travels from your app to your customer
Understanding the architecture helps you plan your integration correctly.
Meta Platform
Meta owns and operates the WhatsApp network. Every message is routed through Meta's servers, and Meta approval is required before your business account can send messages.
Get Click Media (BSP)
As an official Meta BSP, we handle account setup, verification, and template submission. You never need to interact with Meta directly- we're your single point of contact.
Your Application
You send messages via our REST API for programmatic triggers, or the no-code campaign dashboard for bulk sends. Your CRM or e-commerce platform connects here.
WhatsApp Delivery
Messages reach the customer's WhatsApp app on any device or carrier- showing your verified business name and logo, with tap-to-act buttons.
Webhook Events
Delivery, read, click, and reply events push to your webhook in real time. Your CRM updates and your dashboard populates live- no custom dev needed.
Everything your business needs
to grow on WhatsApp
Automate customer conversations, marketing and support from one platform.
WhatsApp Chatbot Automation
Automate FAQs, lead qualification and support with intelligent conversational flows.
Bulk Broadcast Messaging
Reach thousands of opted-in customers instantly with personalised, high-deliverability campaigns.
Message Templates
Pre-approved utility, marketing and OTP templates- submitted and managed on your behalf.
Click-to-WhatsApp Ads
Turn Meta ad clicks straight into WhatsApp conversations that convert far faster than landing pages.
Shared Team Inbox
Multiple agents, one inbox- with routing rules, assignment and SLA tracking built in.
WhatsApp Catalog
A full product catalogue customers can browse, ask about and buy- without leaving the chat.
Campaign Analytics
Delivery, read and click data on every message, so every campaign gets measurably better.
Enterprise Security
End-to-end encryption, role-based access and audit logs that satisfy enterprise compliance.
A direct Meta partner.
Not a reseller.
Get Click Media is an authorised WhatsApp Business API provider - we have direct access to the platform and onboard your business with Meta's official authorisation.
Official Meta Business Solution Provider
We have direct access to the WhatsApp Business API platform with Meta's official authorisation- not a reseller arrangement.
Bengaluru-based- local support in your timezone
Your account manager works in IST, understands the Indian business calendar, and responds in English or Hindi.
10,000+ businesses already served
Across banking, e-commerce, education, healthcare, real estate, and logistics- with pre-built templates and CRM connectors ready to go.
Unified platform- WhatsApp, RCS, and SMS
One dashboard, one API, one analytics view. Add RCS messaging or bulk SMS anytime with zero migration.
No hidden charges- transparent pricing
WhatsApp API access, template management, and CRM integration assistance are all included. No setup fees, no lock-in for growth-tier clients.
24×7 technical support
Sub-30-minute SLA for P1 incidents on OTP and payment-critical integrations, by phone, WhatsApp, or email.
How our clients use WhatsApp Business API
Manufacturing
Acer Labs
Order confirmations & dispatch updates
Logistics
Shipline
Shipment tracking updates
Healthcare
Prime Dental
Appointment bookings & reminders
FinTech
NexusPay
Payment reminders & transaction alerts
Education
GD Goenka
Admissions enquiry handling
Real Estate
Radius
Lead response & site-visit booking
Get Click Media vs Other WhatsApp API Providers in India
| Feature | Get Click Media | WATI / Twilio / Reseller |
|---|---|---|
| Meta BSP status | Official BSP | Official BSP / Reseller |
| India HQ | Bengaluru, Karnataka | Bangalore / US-based / Varies |
| Hindi support | Yes | Limited / No |
| RCS + SMS on same platform | Yes- unified | No / Limited |
| Template approval SLA | 1–3 business days | 2–7 business days |
| Setup time | 3–5 days | 5–10 days |
Meta BSP status
- Get Click Media
- Official BSP
- WATI / Twilio / Reseller
- Official BSP / Reseller
India HQ
- Get Click Media
- Bengaluru, Karnataka
- WATI / Twilio / Reseller
- Bangalore / US-based / Varies
Hindi support
- Get Click Media
- Yes
- WATI / Twilio / Reseller
- Limited / No
RCS + SMS on same platform
- Get Click Media
- Yes- unified
- WATI / Twilio / Reseller
- No / Limited
Template approval SLA
- Get Click Media
- 1–3 business days
- WATI / Twilio / Reseller
- 2–7 business days
Setup time
- Get Click Media
- 3–5 days
- WATI / Twilio / Reseller
- 5–10 days
Get Click Media is the only provider in NCR offering WhatsApp, RCS Business Messaging, and Bulk SMS from a single unified platform.
How WhatsApp API pricing works with Get Click Media
You pay two things: Meta's charge for each delivered template message, which depends on its category, and our platform fee. Each number gets 1,000 free service replies a month.
| Category | When It's Used | Who Initiates | India Rate |
|---|---|---|---|
| Marketing | Promotional campaigns, offers, re-engagement | Business (template) | Charged per delivered message- highest rate |
| Utility | Order updates, booking confirmations, alerts | Business (template) | Charged per delivered message, including inside an open service window |
| Authentication | OTP delivery, login, security verification | Business (template) | Charged per delivered message |
| Service | Replies within 24 hours of a customer's message | Customer starts | 1,000 free per number per month, then charged per message |
Marketing
- When It's Used
- Promotional campaigns, offers, re-engagement
- Who Initiates
- Business (template)
- India Rate
- Charged per delivered message- highest rate
Utility
- When It's Used
- Order updates, booking confirmations, alerts
- Who Initiates
- Business (template)
- India Rate
- Charged per delivered message, including inside an open service window
Authentication
- When It's Used
- OTP delivery, login, security verification
- Who Initiates
- Business (template)
- India Rate
- Charged per delivered message
Service
- When It's Used
- Replies within 24 hours of a customer's message
- Who Initiates
- Customer starts
- India Rate
- 1,000 free per number per month, then charged per message
| Charge | Billed on | Notes |
|---|---|---|
| Meta message charges | Per delivered template message, by category | Passed through at Meta's current India rates |
| Service replies | 1,000 free per number per month, then per message | Charged since 1 October 2026 |
| Get Click Media platform fee | Plan-based, quoted on your volume | Covers dashboard, inbox, chatbot, API, and support |
| Setup & onboarding | Included | No separate setup fee |
| Taxes | Extra | GST at 18% |
Meta message charges
- Billed on
- Per delivered template message, by category
- Notes
- Passed through at Meta's current India rates
Service replies
- Billed on
- 1,000 free per number per month, then per message
- Notes
- Charged since 1 October 2026
Get Click Media platform fee
- Billed on
- Plan-based, quoted on your volume
- Notes
- Covers dashboard, inbox, chatbot, API, and support
Setup & onboarding
- Billed on
- Included
- Notes
- No separate setup fee
Taxes
- Billed on
- Extra
- Notes
- GST at 18%
Meta's per-message rates are set by Meta and change from time to time. Estimate your cost with the WhatsApp API pricing calculator, or see the full breakdown on our WhatsApp Business API pricing India page.
From kick-off to your first live send in about 5 business days
Day 1
Kick-off & requirements
We confirm your use cases and expected volumes. You share business documents, website, phone number, and brand assets.
Days 1–3
Meta business verification
We guide you through business verification in Meta Business Manager. If you're already verified, this step is skipped.
Days 1–2
WABA & number setup
We create your WhatsApp Business Account, register your number, and submit your display name for approval.
Days 2–4
Templates
We draft and submit your first marketing, utility, and authentication templates and fix any rejections.
Days 3–5
Integration & testing
You get dashboard and API access. We help connect your CRM or webhook, then test end-to-end on real devices.
Day 5
Go live
Your first live send, with our team monitoring delivery and quality.
Read the detailed walkthrough: How to get WhatsApp Business API
Flexible pricing for every business size
Meta's per-message rates plus one platform fee. All plans include onboarding, template management, CRM integration help, and 24×7 support.
Explore the WhatsApp Business API guide
One message could
change your business.
Big or small, we power communication for all- talk to us today.
Got questions about WhatsApp Business API in India?
WhatsApp Business API is Meta's enterprise messaging platform for large-scale, automated business communication. Unlike the free WhatsApp Business App- designed for small businesses managing conversations manually on a single device- the API supports unlimited messages, full automation, multi-agent inboxes, CRM integration, and chatbot flows. The API requires a Meta-authorised provider (BSP) like Get Click Media to access, whereas the App can be downloaded directly by anyone. See our full WhatsApp Business API vs WhatsApp Business App.
No. Since July 2025, Meta charges per delivered message, with different rates for marketing, utility, and authentication. Since 1 October 2026, service replies beyond 1,000 free per business phone number per month, and utility messages sent inside an open customer service window, are also charged. Get Click Media adds a platform fee on top of Meta's rates. See our full pricing breakdown.
With Get Click Media managing your onboarding, most businesses go live in 3 to 5 business days. This includes Meta Business Manager verification (1–3 days), WhatsApp Business Account setup (1 day), phone number registration (1 day), and template approval (1–3 days)- run in parallel to minimise total time.
No. WhatsApp Business API is not regulated under TRAI's Telecom Commercial Communications Customer Preference Regulations. You do not need DLT entity registration, Sender ID registration, or template approval with TRAI for WhatsApp messages. You must still have marketing consent from customers before sending marketing-category messages.
Yes. WhatsApp Business API is not subject to TRAI DND restrictions. You can send WhatsApp messages- including marketing messages- to customers on the DND registry, as long as they've given explicit opt-in consent. This is a significant advantage over promotional SMS.
A WhatsApp BSP is a company authorised by Meta to provide WhatsApp Business API access to other businesses. BSPs handle account setup, Meta verification, template submission, API infrastructure, and ongoing support. Developers can integrate with Meta's Cloud API directly, but most businesses use a BSP like Get Click Media for onboarding, templates, a ready-made dashboard and inbox, and support.
Yes. WhatsApp authentication-category messages are designed for OTP delivery and benefit from verified sender identity and higher open rates than SMS OTPs. Since WhatsApp needs internet connectivity, we recommend keeping SMS OTP as a fallback for customers with poor connectivity- Get Click Media supports both from one platform.
WhatsApp Cloud API is hosted on Meta's cloud- faster to set up, always current, no infrastructure management. On-premise API requires you to host it yourself with significantly higher overhead. Meta has deprecated on-premise for new registrations, so Get Click Media's platform uses WhatsApp Cloud API exclusively.
Meta sets a messaging limit- the number of unique users you can send template messages to in a rolling 24 hours- for your whole business portfolio. New portfolios start at 250, move to 2,000 after business verification, then scale automatically to 10,000, 1,00,000, and unlimited as you send high-quality messages. Get Click Media helps clients scale their limits quickly and safely. WhatsApp API rate limits explained.
Your message won't be delivered- WhatsApp has no SMS fallback. For critical communications like OTPs and payment alerts, Get Click Media recommends WhatsApp as the primary channel with SMS as a fallback, both available from our unified platform. Compare WhatsApp vs SMS.