WhatsApp Business API Official Provider in India
Get Click Media is an official Meta BSP headquartered in Noida, offering WhatsApp Business API to over 10,000 businesses across India- automated, rich, interactive messaging at scale, delivered straight to any WhatsApp user. Setup takes 3–5 business days. Pricing starts at ₹0.40 per conversation.
Official Meta BSP · 3–5 Day Setup · 10,000+ Businesses Served · Noida, India
98%
Message Open Rate
10,000+
Businesses Served
3–5 Days
Go-Live Timeline
24×7
Support
Trusted by 10,000+ businesses across India
Trusted WhatsApp Business API provider for thousands of businesses across India
One shared inbox for every WhatsApp conversation
Every inbound message- from a chatbot escalation, a broadcast reply, or a direct customer query- lands in a single team inbox. Agents see full conversation history, assign chats, and reply with templates or free text, all synced back to your CRM in real time.
- Shared inbox for your entire team
- Smart routing & agent assignment
- Quick-reply & canned responses
- Full chat history synced to CRM
The backbone behind every automated WhatsApp message you receive
WhatsApp Business API (or WABA) is Meta's enterprise platform for messaging customers at scale- it powers every automated message you get from banks, e-commerce, and healthcare providers in India, with no device limit or message cap.
| Feature | WhatsApp Business App | WhatsApp Business API |
|---|---|---|
| Who it is for | Small businesses- 1–5 people | Medium and large businesses |
| Message volume | Limited- manual sending | Unlimited- fully automated |
| Automation | Basic quick replies only | Full chatbot + workflow automation |
| Multiple agents | Not supported | Unlimited agents via inbox |
| CRM integration | Not supported | Salesforce, HubSpot, Zoho & more |
| API access | No | Yes- REST API + webhooks |
| Broadcast limit | 256 contacts per list | Unlimited- to opted-in users |
| Green tick verification | Not available | Available after Meta verification |
| Price | Free | Pay per conversation |
| Setup time | Minutes | 3–5 business days via Get Click Media |
Who it is for
- WhatsApp Business App
- Small businesses- 1–5 people
- WhatsApp Business API
- Medium and large businesses
Message volume
- WhatsApp Business App
- Limited- manual sending
- WhatsApp Business API
- Unlimited- fully automated
Automation
- WhatsApp Business App
- Basic quick replies only
- WhatsApp Business API
- Full chatbot + workflow automation
Multiple agents
- WhatsApp Business App
- Not supported
- WhatsApp Business API
- Unlimited agents via inbox
CRM integration
- WhatsApp Business App
- Not supported
- WhatsApp Business API
- Salesforce, HubSpot, Zoho & more
API access
- WhatsApp Business App
- No
- WhatsApp Business API
- Yes- REST API + webhooks
Broadcast limit
- WhatsApp Business App
- 256 contacts per list
- WhatsApp Business API
- Unlimited- to opted-in users
Green tick verification
- WhatsApp Business App
- Not available
- WhatsApp Business API
- Available after Meta verification
Price
- WhatsApp Business App
- Free
- WhatsApp Business API
- Pay per conversation
Setup time
- WhatsApp Business App
- Minutes
- WhatsApp Business API
- 3–5 business days via Get Click Media
See the full breakdown: WhatsApp Business API vs WhatsApp Business App
10,000+ Indian businesses already use it- here's why
Highest open rates of any channel in India
WhatsApp achieves 98% open rates in India, versus 20–25% for email and 30–35% for SMS- your customers open every message.
Rich, trusted communication that converts
A verified message with your logo, product image, and a 'Buy Now' button outperforms a plain SMS link by 5x to 8x on click-through rate.
No DND or time restrictions for service messages
Service-category messages like OTPs and appointment reminders can be sent any time- no TRAI DND filtering for non-promotional content.
Two-way conversations at scale
Customers can reply, ask questions, or place orders in the same thread- with chatbot automation scaling this to thousands of conversations.
Lower cost per conversion than paid ads
Indian businesses report cost-per-conversion 60–80% lower than equivalent Google or Meta ad campaigns for WhatsApp-led nurturing.
Complete analytics visibility
Delivery, read, and click tracking on every message- data that email, SMS, and phone calls simply cannot provide.
WhatsApp Business API across every industry
How a message travels from your app to your customer
Understanding the architecture helps you plan your integration correctly.
Meta Platform
Meta owns and operates the WhatsApp network. Every message is routed through Meta's servers, and Meta approval is required before your business account can send messages.
Get Click Media (BSP)
As an official Meta BSP, we handle account setup, verification, and template submission. You never need to interact with Meta directly- we're your single point of contact.
Your Application
You send messages via our REST API for programmatic triggers, or the no-code campaign dashboard for bulk sends. Your CRM or e-commerce platform connects here.
WhatsApp Delivery
Messages reach the customer's WhatsApp app on any device or carrier- showing your verified business name and logo, with tap-to-act buttons.
Webhook Events
Delivery, read, click, and reply events push to your webhook in real time. Your CRM updates and your dashboard populates live- no custom dev needed.
Everything your business needs
to grow on WhatsApp
Automate customer conversations, marketing and support from one platform.
WhatsApp Chatbot Automation
Automate FAQs, lead qualification and support with intelligent conversational flows.
Bulk Broadcast Messaging
Reach thousands of opted-in customers instantly with personalised, high-deliverability campaigns.
Message Templates
Pre-approved utility, marketing and OTP templates- submitted and managed on your behalf.
Click-to-WhatsApp Ads
Turn Meta ad clicks straight into WhatsApp conversations that convert far faster than landing pages.
Shared Team Inbox
Multiple agents, one inbox- with routing rules, assignment and SLA tracking built in.
WhatsApp Catalog
A full product catalogue customers can browse, ask about and buy- without leaving the chat.
Campaign Analytics
Delivery, read and click data on every message, so every campaign gets measurably better.
Enterprise Security
End-to-end encryption, role-based access and audit logs that satisfy enterprise compliance.
A direct Meta partner.
Not a reseller.
Get Click Media is an authorised WhatsApp Business API provider - we have direct access to the platform and onboard your business with Meta's official authorisation.
Official Meta Business Solution Provider
We have direct access to the WhatsApp Business API platform with Meta's official authorisation- not a reseller arrangement.
Noida-based- local support in your timezone
Your account manager works in IST, understands the Indian business calendar, and responds in English or Hindi.
10,000+ businesses already served
Across banking, e-commerce, education, healthcare, real estate, and logistics- with pre-built templates and CRM connectors ready to go.
Unified platform- WhatsApp, RCS, and SMS
One dashboard, one API, one analytics view. Add RCS messaging or bulk SMS anytime with zero migration.
No hidden charges- transparent pricing
WhatsApp API access, template management, and CRM integration assistance are all included. No setup fees, no lock-in for growth-tier clients.
24×7 technical support
Sub-30-minute SLA for P1 incidents on OTP and payment-critical integrations, by phone, WhatsApp, or email.
Trusted by businesses running WhatsApp API at scale
Ananya Iyer
Head of Growth, UrbanCart
Our WhatsApp chatbot now handles 70% of order-status queries automatically- support tickets dropped by half in the first month.
Karthik Rao
Marketing Lead, FreshMart Foods
Broadcast campaigns on WhatsApp get us 40% higher click-through than our email newsletter ever did, at a fraction of the cost.
Simran Kaur
Ops Manager, QuickLoan Finance
Get Click Media got our OTP and utility templates approved in under two days. Onboarding was the smoothest API integration we've done.
Vikram Desai
Support Lead, TechFix Solutions
The shared inbox means our whole team sees full conversation history- no more asking customers to repeat themselves after a handoff.
Neha Bhatt
Performance Marketing, StyleHub
Click-to-WhatsApp ads convert almost twice as well as our landing pages. Customers chat instead of bouncing off a form.
Arjun Nair
Founder, LocalBazaar
Customers now browse and buy straight from our WhatsApp catalog- no separate app, no friction, just a chat.
Get Click Media vs Other WhatsApp API Providers in India
| Feature | Get Click Media | WATI / Twilio / Reseller |
|---|---|---|
| Meta BSP status | Official BSP | Official BSP / Reseller |
| India HQ | Noida, UP | Bangalore / US-based / Varies |
| Hindi support | Yes | Limited / No |
| RCS + SMS on same platform | Yes- unified | No / Limited |
| Template approval SLA | 1–3 business days | 2–7 business days |
| Setup time | 3–5 days | 5–10 days |
Meta BSP status
- Get Click Media
- Official BSP
- WATI / Twilio / Reseller
- Official BSP / Reseller
India HQ
- Get Click Media
- Noida, UP
- WATI / Twilio / Reseller
- Bangalore / US-based / Varies
Hindi support
- Get Click Media
- Yes
- WATI / Twilio / Reseller
- Limited / No
RCS + SMS on same platform
- Get Click Media
- Yes- unified
- WATI / Twilio / Reseller
- No / Limited
Template approval SLA
- Get Click Media
- 1–3 business days
- WATI / Twilio / Reseller
- 2–7 business days
Setup time
- Get Click Media
- 3–5 days
- WATI / Twilio / Reseller
- 5–10 days
Get Click Media is the only provider in NCR offering WhatsApp, RCS Business Messaging, and Bulk SMS from a single unified platform.
WhatsApp API pricing in India- by conversation type
Pricing is based on 24-hour conversation sessions, not individual messages. Meta provides 1,000 free service conversations per month to every account.
| Category | When It's Used | Who Initiates | India Rate |
|---|---|---|---|
| Marketing | Promotional campaigns, offers, re-engagement | Business | ₹0.80–0.90 / conversation |
| Utility | Order updates, booking confirmations, alerts | Business | ₹0.40–0.50 / conversation |
| Authentication | OTP delivery, login, security verification | Business | ₹0.40–0.50 / conversation |
| Service | Customer-initiated queries- free 24-hr window | Customer | Free (first 1,000/mo) |
Marketing
- When It's Used
- Promotional campaigns, offers, re-engagement
- Who Initiates
- Business
- India Rate
- ₹0.80–0.90 / conversation
Utility
- When It's Used
- Order updates, booking confirmations, alerts
- Who Initiates
- Business
- India Rate
- ₹0.40–0.50 / conversation
Authentication
- When It's Used
- OTP delivery, login, security verification
- Who Initiates
- Business
- India Rate
- ₹0.40–0.50 / conversation
Service
- When It's Used
- Customer-initiated queries- free 24-hr window
- Who Initiates
- Customer
- India Rate
- Free (first 1,000/mo)
Get Click Media charges a platform fee on top of Meta's conversation charges for API access, campaign management, and support. See the full breakdown- including volume tiers and a cost comparison with SMS and RCS- on our WhatsApp Business API pricing India page.
3 steps with Get Click Media- you never talk to Meta directly
Business Verification
We guide you through Meta Business Manager verification- submitting your registration documents and website. Most businesses finish in 1–3 business days.
WABA Setup
We create your WhatsApp Business Account, link your phone number, submit your brand assets, and get your initial templates approved by Meta.
Platform Access & First Campaign
You get dashboard or REST API access. Our onboarding team configures your webhook and supports your first live send.
Read the detailed walkthrough: How to get WhatsApp Business API
Flexible pricing for every business size
Per-conversation pricing based on category and volume. All plans include template management, CRM integration assistance, and 24×7 support.
Explore the WhatsApp Business API guide
One message could
change your business.
Big or small, we power communication for all- talk to us today.
Got questions about WhatsApp Business API in India?
WhatsApp Business API is Meta's enterprise messaging platform for large-scale, automated business communication. Unlike the free WhatsApp Business App- designed for small businesses managing conversations manually on a single device- the API supports unlimited messages, full automation, multi-agent inboxes, CRM integration, and chatbot flows. The API requires a Meta-authorised provider (BSP) like Get Click Media to access, whereas the App can be downloaded directly by anyone. See our full WhatsApp Business API vs WhatsApp Business App.
No- but the first 1,000 service conversations per month are free. Beyond that, Meta charges per 24-hour conversation session. Marketing conversations cost approximately ₹0.80–0.90; utility and authentication conversations cost ₹0.40–0.50. Get Click Media charges a platform fee on top of Meta's rates. See our full pricing breakdown.
With Get Click Media managing your onboarding, most businesses go live in 3 to 5 business days. This includes Meta Business Manager verification (1–3 days), WhatsApp Business Account setup (1 day), phone number registration (1 day), and template approval (1–3 days)- run in parallel to minimise total time.
No. WhatsApp Business API is not regulated under TRAI's Telecom Commercial Communications Customer Preference Regulations. You do not need DLT entity registration, Sender ID registration, or template approval with TRAI for WhatsApp messages. You must still have marketing consent from customers before sending marketing-category messages.
Yes. WhatsApp Business API is not subject to TRAI DND restrictions. You can send WhatsApp messages- including marketing messages- to customers on the DND registry, as long as they've given explicit opt-in consent. This is a significant advantage over promotional SMS.
A WhatsApp BSP is a company authorised by Meta to provide WhatsApp Business API access to other businesses. BSPs handle account setup, Meta verification, template submission, API infrastructure, and ongoing support. Businesses cannot access the WhatsApp API directly from Meta- they must go through a BSP like Get Click Media.
Yes. WhatsApp authentication-category messages are designed for OTP delivery and benefit from verified sender identity and higher open rates than SMS OTPs. Since WhatsApp needs internet connectivity, we recommend keeping SMS OTP as a fallback for customers with poor connectivity- Get Click Media supports both from one platform.
WhatsApp Cloud API is hosted on Meta's cloud- faster to set up, always current, no infrastructure management. On-premise API requires you to host it yourself with significantly higher overhead. Meta has deprecated on-premise for new registrations, so Get Click Media's platform uses WhatsApp Cloud API exclusively.
WhatsApp uses a tiered messaging limit system. New accounts start at Tier 1 (1,000 business-initiated conversations per 24 hours) and automatically upgrade to Tier 2 (10,000/day), Tier 3 (1,00,000/day), and beyond with consistent sending quality. Get Click Media helps clients warm up accounts properly to reach higher tiers quickly.
Your message won't be delivered- WhatsApp has no SMS fallback. For critical communications like OTPs and payment alerts, Get Click Media recommends WhatsApp as the primary channel with SMS as a fallback, both available from our unified platform. Compare WhatsApp vs SMS.