Get Click Media is a leading RCS Business Messaging provider for Surat- serving diamond, textile, MSME manufacturing, real estate, and trading brands across Ring Road, the Pandesara industrial estate, and the wider Surat region with enterprise-grade RCS infrastructure.

10,000+
Businesses served across India
350–450M
RCS-reachable devices in India
5–7 days
Google brand verification
60–74%
Estimated RCS reach in Surat

Surat is one of Western India's highest-value RCS markets. Four structural factors make it an ideal geography for rich business messaging.
Dense, business-driven smartphone population
60–74% of Surat audiences are fully RCS-reachable- significantly higher than the national average of 45–55%.
World's largest diamond cutting and polishing hub
Home to thousands of diamond and textile trading units- a premium B2B audience for RCS messaging.
High-density industry clusters
Diamond and jewellery (Varachha, Katargam), textiles and MMF, and MSME manufacturing (Pandesara).
Deep experience with Surat brands
Campaign strategy shaped by real Surat audience behaviour, send-time data, and industry-specific context.
Surat RCS coverage: Estimated RCS-reachable audience: 32–40 lakh smartphone users across the Surat metropolitan area- one of Western India's largest single-city RCS addressable markets.
Surat's diverse industry landscape creates a wide range of RCS use cases. Here are the most active RCS-adopting industries in the city.






Key numbers for RCS marketers targeting Surat and its diamond and textile trading region.
| Metric | Surat | National Average | Source/note |
|---|---|---|---|
| Smartphone penetration | 68% | 54% | Surat urban area- TRAI 2025 |
| 4G/5G users (% of mobile base) | 75% | 61% | Jio + Airtel combined data |
| Google Messages as default app | ~64% | ~58% | Est. based on Android device mix |
| Jio subscriber share | ~44% | 43% | TRAI subscriber data |
| Airtel subscriber share | ~32% | 30% | TRAI subscriber data |
| Estimated RCS reach | 60–74% | 45–55% | Android+iOS18 on Jio/Airtel/Vi |
| iOS 18+ penetration | ~4% | ~3.5% | iPhone installed base Surat |
| Average monthly data usage | 21.4 GB/user | 18.4 GB/user | TRAI QoS report |
These numbers explain why Surat campaigns consistently outperform national average RCS delivery and engagement rates.
Locality-by-locality notes for RCS messaging across the Surat metropolitan area.

Ring Road is Surat's premier commercial and jewellery trading corridor- home to diamond bourses, textile showrooms, and a dense, digitally active business population. High smartphone penetration and strong 4G coverage make it one of Surat's most RCS-reachable zones.
Key industries: Diamond and jewellery, textiles, retail, trading.

The Pandesara industrial estate anchors Surat's textile processing and chemical manufacturing economy. This locality carries a reliable B2B RCS audience for manufacturing, logistics, and trading campaigns.
Key industries: Textile processing, MSME manufacturing, logistics, chemicals.

Varachha and Katargam form the heart of Surat's diamond cutting and polishing trade- thousands of small diamond units and a dense trading community cluster here. SMS fallback rates run slightly higher in these dense zones, so campaigns should carry a strong fallback design.
Key industries: Diamond processing, jewellery, trading, MSME.

Adajan and City Light are Surat's fast-growing residential and commercial corridors with new real estate development and a young, upwardly mobile population- an ideal RCS audience for real estate, retail, and D2C campaigns.
Key industries: Real estate, retail, healthcare, education.
| Metric | Surat RCS | National RCS Avg | Why Surat Outperforms |
|---|---|---|---|
| RCS delivery rate (vs total sends) | 67–78% | 55–65% | Strong Jio/Airtel penetration across the trading city |
| Message open rate | 75% | 68% | High-trust trading and business community audience |
| Click-through rate (campaigns) | 22–29% | 16–23% | High business-user smartphone sophistication drives button usage |
| Cart recovery rate (e-comm) | 20–26% | 15–20% | Higher AOV textile and jewellery audience- more motivated to recover |
| Site visit booking rate (RE) | 17–24% | 13–18% | Fast 4G speeds support rich card load in growing localities |
| Payment on-time rate (reminders) | 82% | 74% | Trading and business-heavy audience with strong payment discipline |
| SMS fallback rate | 22–32% | 35–45% | Above-average urban RCS coverage vs national average |
Direct Jio and Airtel integration- critical for Surat
Direct carrier integrations with both networks- faster message delivery, more accurate capability detection, and lower SMS fallback rates.
Surat client track record
Clients across diamond and jewellery, textiles, MSME manufacturing, and real estate. City-specific campaign timing, audience behaviour, and industry-specific context.
Enterprise-grade compliance for trading and export messaging
Verified sender setup and message-template governance built for diamond and textile exporters that operate under strict certification and compliance requirements.
Onboarding support in your timezone, in your language
IST-based team, understanding of local business calendar, and communication in English, Hindi, or Gujarati- whichever works best for your team.
Serving Surat: Get Click Media supports businesses across Ring Road, the Pandesara industrial estate, and the wider Surat region with a dedicated RCS account team.

Getting started with RCS messaging through Get Click Media is a straightforward process.
Tell us your business type, primary industry, and what you want to achieve with RCS- lead generation, customer retention, transactional messaging, or all three.
We estimate your audience's RCS reachability based on geography and industry, providing a campaign ROI projection based on comparable clients.
We handle all documentation, submission, and follow-up. Timeline: 5–7 business days.
Message templates, carrier launch on Jio and Airtel, CRM or platform integration, and your Get Click Media dashboard access.
We confirm delivery and rich card rendering on your target devices- Android and iOS 18+.
Your account manager monitors delivery, reads, and engagement in real time.
Timeline: Most Surat clients are live with their first RCS campaign within 7 to 10 business days of initial contact.

Get Click Media enables Surat businesses to reimagine customer communication with RCS.
Big or small, we power communication for all- talk to us today.

Yes. Get Click Media serves businesses across Surat, Ring Road, and the Pandesara industrial estate with end-to-end RCS Business Messaging- Google brand verification, verified sender setup, campaign infrastructure, and ongoing account management.
The highest-adoption industries for RCS messaging in Surat are diamond processing and jewellery (the world's largest diamond cutting and polishing hub), textiles and man-made fibre (MMF), MSME manufacturing, real estate, trading, and retail.
Estimated RCS reach in Surat is 60–74% of targeted smartphone audiences- above the national average of 45–55%. This is driven by strong Jio and Airtel penetration, high device quality among the trading community, and expanding 4G coverage across the city. Reach is highest in Ring Road and City Light.
Google brand verification- the one-time setup required before sending RCS Business Messages- typically takes 5 to 7 business days. Get Click Media manages this entire process for Surat clients, including documentation and submission. Most clients are live with their first campaign within 7 to 10 business days.
Yes. RCS works well for B2B messaging in Surat's diamond and textile sector- verified sender badges build trust with trading audiences, and rich cards support use cases like dispatch confirmations, export shipment tracking, and certification updates.
Yes. Coverage is strong across Ring Road, Adajan, City Light, and central Surat. Device quality is slightly more variable in parts of the Pandesara industrial estate and dense trading zones like Varachha, meaning SMS fallback rates run marginally higher there- Get Click Media's platform handles this automatically.
There is no minimum contract length or minimum monthly volume requirement. Get Click Media works with Surat businesses ranging from small diamond trading units to large textile manufacturing enterprises. Our sales team will give you an honest ROI assessment during the initial consultation.
Yes. Our account team has direct experience with RCS campaign strategy across Surat's major industries- diamond and jewellery, textiles, MSME manufacturing, and real estate. We provide industry-specific campaign templates and performance benchmarks specific to Surat, not generic national averages.
Get Click Media handles Google brand verification, campaign strategy, and carrier connectivity. Most Surat clients are live within 7–10 business days.