IVR Pricing in India Plans & Per-Minute Rates
Transparent, volume-based IVR and cloud telephony pricing for Indian businesses- starting at ₹0.40 per minute, dropping to ₹0.22 per minute at 1,00,000+ minutes a month, with no setup fee and number provisioning support included on every plan.
No setup fee · TRAI-compliant number provisioning · GST-exclusive, transparent per-minute rates
₹0.32
Starting price per minute (Growth plan)
₹0.22
Lowest rate at 1,00,000+ minutes/month
0
Platform setup fee
99.9%
Call platform uptime
Trusted by 10,000+ businesses across India
IVR pricing in India is priced on a volume-based rate card- ₹0.40 per minute below 10,000 minutes a month, ₹0.32 per minute at 10,000+, ₹0.28 per minute at 25,000+, ₹0.25 per minute at 50,000+, and ₹0.22 per minute at 1,00,000+ minutes a month. Every plan includes number provisioning support with no platform setup fee.
The biggest lever on your effective IVR cost is monthly call-minute volume, not the plan name. Businesses running below 10,000 minutes/month pay ₹0.40/min, while those crossing 1,00,000 minutes/month bring that down to ₹0.22/min. If your call volume is growing month over month, it is worth re-checking your slab every quarter rather than staying on a plan sized for last year's traffic.
IVR Pricing Plans for Indian Businesses
No hidden charges. Number provisioning assistance included in every plan.
Starter
Below 10,000 minutes/month
- Multi-Level IVR (up to 2 levels)
- Call Recording (30-day storage)
- Basic Analytics Dashboard
- Email Support
- REST API Access
Growth
10,000+ minutes/month
- Everything in Starter
- Multi-Level IVR (unlimited levels)
- Call Recording (90-day storage)
- Advanced Analytics & Reports
- Priority Routing & Queue Management
- 24×7 Phone Support
Enterprise
Above 50,000 minutes/month
- Everything in Growth
- Rates as low as ₹0.22/min at scale
- Custom SLA & Uptime Guarantee
- Dedicated Infrastructure
- On-site Integration Support
Prices shown are indicative and exclusive of GST. Final pricing depends on call volume, number type, and contract terms. Virtual/toll-free number rental charges set by telecom operators may apply separately.
IVR Pricing by Monthly Call Volume
Your effective per-minute rate moves automatically as your monthly call-minute volume crosses each slab.
| Call Volume (per month) | Price per Minute (INR) |
|---|---|
| Below 10,000 minutes | ₹0.40 / min |
| 10,000+ minutes | ₹0.32 / min |
| 25,000+ minutes | ₹0.28 / min |
| 50,000+ minutes | ₹0.25 / min |
| 1,00,000+ minutes | ₹0.22 / min |
Below 10,000 minutes
- Price per Minute (INR)
- ₹0.40 / min
10,000+ minutes
- Price per Minute (INR)
- ₹0.32 / min
25,000+ minutes
- Price per Minute (INR)
- ₹0.28 / min
50,000+ minutes
- Price per Minute (INR)
- ₹0.25 / min
1,00,000+ minutes
- Price per Minute (INR)
- ₹0.22 / min
IVR Cost vs. Other Business Communication Channels in India
Indicative market ranges for India- IVR adds automated routing and self-service on top of a live phone call.
| Channel | Indicative Cost | Reach | Best For |
|---|---|---|---|
| IVR / Voice Call (Get Click Media) | ₹0.22 – ₹0.40 / minute | Any phone, no app or data needed | Automated routing, self-service, urgent confirmations |
| Missed Call Alert | ~₹0.08 – ₹0.15 / verified call* | Any phone, caller pays nothing | Lead capture, opt-ins, simple confirmations |
| Toll-Free Number (inbound) | ~₹0.45 – ₹0.70 / minute* | Caller calls free, business absorbs cost | Customer support, high-trust inbound lines |
| Bulk SMS | ₹0.10 – ₹0.18 / SMS | Every mobile number, no app or data needed | OTPs, alerts, reminders, high-volume campaigns |
| WhatsApp Business API | ~₹0.30 – ₹0.90 / conversation* | Opted-in smartphone users with WhatsApp | Rich media, two-way chat, support |
IVR / Voice Call (Get Click Media)
- Indicative Cost
- ₹0.22 – ₹0.40 / minute
- Reach
- Any phone, no app or data needed
- Best For
- Automated routing, self-service, urgent confirmations
Missed Call Alert
- Indicative Cost
- ~₹0.08 – ₹0.15 / verified call*
- Reach
- Any phone, caller pays nothing
- Best For
- Lead capture, opt-ins, simple confirmations
Toll-Free Number (inbound)
- Indicative Cost
- ~₹0.45 – ₹0.70 / minute*
- Reach
- Caller calls free, business absorbs cost
- Best For
- Customer support, high-trust inbound lines
Bulk SMS
- Indicative Cost
- ₹0.10 – ₹0.18 / SMS
- Reach
- Every mobile number, no app or data needed
- Best For
- OTPs, alerts, reminders, high-volume campaigns
WhatsApp Business API
- Indicative Cost
- ~₹0.30 – ₹0.90 / conversation*
- Reach
- Opted-in smartphone users with WhatsApp
- Best For
- Rich media, two-way chat, support
What Determines Your IVR Price
Monthly call volume
Price per minute moves with your monthly volume slab- from ₹0.40 below 10,000 minutes/month down to ₹0.22 at 1,00,000+ minutes/month
Number type
Local, toll-free, and virtual numbers carry different per-minute and rental costs- toll-free is priced higher since the business absorbs the caller's cost
IVR complexity & levels
A single-level menu costs less to run than a deep multi-level flow with sub-menus, self-service lookups, and multiple fallback paths
Call recording & storage
Recording every call and retaining it for longer (30 days on Starter vs. 90 days on Growth) affects the effective per-minute cost
Integration & API needs
REST API access, webhooks, and CRM/helpdesk integrations are included from Starter onward but factor into Enterprise SLA pricing
Contract term & commitment
Prepaid minute bundles and annual commitments typically unlock better per-minute rates than pay-as-you-go top-ups
What's Included in Every Get Click Media Plan
Multi-level IVR flow builder
Drag-and-drop designer for building menu levels, routing rules, and fallback paths- included on every plan
Call recording
Every call recorded for training, quality checks, and compliance review, with storage that scales by plan
Real-time analytics
Live dashboards for call volume, menu-option usage, and drop-off points so you always know what you're paying for
REST API & webhooks
Full API access for call control, routing, and status callbacks- no extra integration fee
No hidden charges
No platform setup fee, no charge for missed or unanswered calls, and no minimum commitment on Starter and Growth plans
24×7 support (Growth & Enterprise)
Phone and priority ticket support for time-critical routing issues, with a dedicated account manager
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IVR Pricing in India- FAQs
IVR and cloud telephony in India is priced per minute of call time on a volume-based rate card- ₹0.40/min below 10,000 minutes a month, ₹0.32/min at 10,000+ minutes, ₹0.28/min at 25,000+, ₹0.25/min at 50,000+, and ₹0.22/min at 1,00,000+ minutes a month. Get Click Media's Growth plan, the most common choice for growing businesses, is priced at ₹0.32 per minute for 10,000+ minutes/month.
No fixed minimum commitment is required to start- pricing scales with your monthly call-minute volume across Starter, Growth, and Enterprise tiers, and you can begin on the Starter plan with as few as a few hundred minutes a month. There is no platform setup fee; number provisioning assistance is included.
The published per-minute rate covers inbound and outbound call handling through your IVR flow- multi-level menu routing, call recording, and access to the analytics dashboard are included from the Starter plan onward, with REST API access, priority routing, and 24x7 support layered in on Growth and Enterprise.
Get Click Media's published per-minute rate is exclusive of GST, and the virtual/toll-free number rental (a small fixed monthly charge set by the telecom operator, not by Get Click Media) applies separately. There is no platform setup fee, no minimum monthly commitment on Starter and Growth plans, and no charge for missed or unanswered calls.
IVR/voice calling is priced per minute rather than per message, so direct comparison depends on call duration- roughly ₹0.22-0.40 per minute versus ₹0.08-0.15 per verified call for a missed call alert, ₹0.45-0.70 per minute for inbound toll-free calls, and ₹0.10-0.18 per SMS for bulk SMS. Most businesses pair a low-cost channel like missed call or SMS for high-volume outreach with IVR for calls that need automated routing or self-service resolution.
Yes- toll-free numbers typically carry a higher inbound per-minute rate than local or virtual numbers since the business absorbs the caller's cost, and number rental fees also vary by number type. Get Click Media helps you pick the number type that fits your use case and budget during onboarding.
Ready to see your exact IVR rate?
Get Click Media provides transparent, volume-based IVR and cloud telephony pricing for Indian businesses with number provisioning support included and no setup fee.