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IVR Pricing

IVR Pricing in India Plans & Per-Minute Rates

Transparent, volume-based IVR and cloud telephony pricing for Indian businesses- starting at ₹0.40 per minute, dropping to ₹0.22 per minute at 1,00,000+ minutes a month, with no setup fee and number provisioning support included on every plan.

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No setup fee · TRAI-compliant number provisioning · GST-exclusive, transparent per-minute rates

IVR pricing in India- plan comparison dashboard

₹0.32

Starting price per minute (Growth plan)

₹0.22

Lowest rate at 1,00,000+ minutes/month

0

Platform setup fee

99.9%

Call platform uptime

Trusted by 10,000+ businesses across India

GD Goenka
Bada Business
NexusPay
Salary Now
IBG Network
Niramaya Healthcare
Smart Realty
Evanik
Radius
Logic Education
HeliPkg
Acer Labs
VisionTech
Teleopedia
Shipline
Max Labs
Ini Homes
Cashi
Prime Dental
WWICS
GD Goenka
Bada Business
NexusPay
Salary Now
IBG Network
Niramaya Healthcare
Smart Realty
Evanik
Radius
Logic Education
HeliPkg
Acer Labs
VisionTech
Teleopedia
Shipline
Max Labs
Ini Homes
Cashi
Prime Dental
WWICS
Pricing Plans

IVR Pricing Plans for Indian Businesses

No hidden charges. Number provisioning assistance included in every plan.

Starter

₹0.40/ min

Below 10,000 minutes/month

  • Multi-Level IVR (up to 2 levels)
  • Call Recording (30-day storage)
  • Basic Analytics Dashboard
  • Email Support
  • REST API Access
Get Started
Most Popular

Growth

₹0.32/ min

10,000+ minutes/month

  • Everything in Starter
  • Multi-Level IVR (unlimited levels)
  • Call Recording (90-day storage)
  • Advanced Analytics & Reports
  • Priority Routing & Queue Management
  • 24×7 Phone Support

Enterprise

Custom

Above 50,000 minutes/month

  • Everything in Growth
  • Rates as low as ₹0.22/min at scale
  • Custom SLA & Uptime Guarantee
  • Dedicated Infrastructure
  • On-site Integration Support
Contact Sales

Prices shown are indicative and exclusive of GST. Final pricing depends on call volume, number type, and contract terms. Virtual/toll-free number rental charges set by telecom operators may apply separately.

Volume-Based Pricing

IVR Pricing by Monthly Call Volume

Your effective per-minute rate moves automatically as your monthly call-minute volume crosses each slab.

  • Below 10,000 minutes

    Price per Minute (INR)
    ₹0.40 / min
  • 10,000+ minutes

    Price per Minute (INR)
    ₹0.32 / min
  • 25,000+ minutes

    Price per Minute (INR)
    ₹0.28 / min
  • 50,000+ minutes

    Price per Minute (INR)
    ₹0.25 / min
  • 1,00,000+ minutes

    Price per Minute (INR)
    ₹0.22 / min
Cost Comparison

IVR Cost vs. Other Business Communication Channels in India

Indicative market ranges for India- IVR adds automated routing and self-service on top of a live phone call.

  • IVR / Voice Call (Get Click Media)

    Indicative Cost
    ₹0.22 – ₹0.40 / minute
    Reach
    Any phone, no app or data needed
    Best For
    Automated routing, self-service, urgent confirmations
  • Missed Call Alert

    Indicative Cost
    ~₹0.08 – ₹0.15 / verified call*
    Reach
    Any phone, caller pays nothing
    Best For
    Lead capture, opt-ins, simple confirmations
  • Toll-Free Number (inbound)

    Indicative Cost
    ~₹0.45 – ₹0.70 / minute*
    Reach
    Caller calls free, business absorbs cost
    Best For
    Customer support, high-trust inbound lines
  • Bulk SMS

    Indicative Cost
    ₹0.10 – ₹0.18 / SMS
    Reach
    Every mobile number, no app or data needed
    Best For
    OTPs, alerts, reminders, high-volume campaigns
  • WhatsApp Business API

    Indicative Cost
    ~₹0.30 – ₹0.90 / conversation*
    Reach
    Opted-in smartphone users with WhatsApp
    Best For
    Rich media, two-way chat, support
Pricing Factors

What Determines Your IVR Price

Monthly call volume

Price per minute moves with your monthly volume slab- from ₹0.40 below 10,000 minutes/month down to ₹0.22 at 1,00,000+ minutes/month

Number type

Local, toll-free, and virtual numbers carry different per-minute and rental costs- toll-free is priced higher since the business absorbs the caller's cost

IVR complexity & levels

A single-level menu costs less to run than a deep multi-level flow with sub-menus, self-service lookups, and multiple fallback paths

Call recording & storage

Recording every call and retaining it for longer (30 days on Starter vs. 90 days on Growth) affects the effective per-minute cost

Integration & API needs

REST API access, webhooks, and CRM/helpdesk integrations are included from Starter onward but factor into Enterprise SLA pricing

Contract term & commitment

Prepaid minute bundles and annual commitments typically unlock better per-minute rates than pay-as-you-go top-ups

Included In Every Plan

What's Included in Every Get Click Media Plan

Multi-level IVR flow builder

Drag-and-drop designer for building menu levels, routing rules, and fallback paths- included on every plan

Call recording

Every call recorded for training, quality checks, and compliance review, with storage that scales by plan

Real-time analytics

Live dashboards for call volume, menu-option usage, and drop-off points so you always know what you're paying for

REST API & webhooks

Full API access for call control, routing, and status callbacks- no extra integration fee

No hidden charges

No platform setup fee, no charge for missed or unanswered calls, and no minimum commitment on Starter and Growth plans

24×7 support (Growth & Enterprise)

Phone and priority ticket support for time-critical routing issues, with a dedicated account manager

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Frequently Asked Questions

IVR Pricing in India- FAQs

IVR and cloud telephony in India is priced per minute of call time on a volume-based rate card- ₹0.40/min below 10,000 minutes a month, ₹0.32/min at 10,000+ minutes, ₹0.28/min at 25,000+, ₹0.25/min at 50,000+, and ₹0.22/min at 1,00,000+ minutes a month. Get Click Media's Growth plan, the most common choice for growing businesses, is priced at ₹0.32 per minute for 10,000+ minutes/month.

Ready to see your exact IVR rate?

Get Click Media provides transparent, volume-based IVR and cloud telephony pricing for Indian businesses with number provisioning support included and no setup fee.