Automate booking confirmations, e-ticket delivery, flight and train delay alerts, itinerary reminders, and off-season offers with DLT-compliant bulk SMS built for Indian travel businesses. Get Click Media connects bulk SMS to your booking engine and flight/railway status feeds- keeping travellers informed before they reach the airport or station.
TRAI DLT registered · Booking engine & GDS integration · Real-time status alerts · 99.9% uptime
99.9%
SMS delivery uptime
8%
Average tour no-show rate (post-SMS)
80%
On-time balance payment rate
₹0.09
Starting price per SMS
Trusted by 10,000+ businesses across India
Bulk SMS for travel agencies automates booking confirmations, e-ticket delivery, flight and train delay alerts, tour departure reminders, and off-season offer blasts for travellers. Get Click Media integrates bulk SMS with booking engines and flight/railway status APIs in India- reducing tour no-shows and improving on-time balance payments.
Travel communication has a hard deadline built in: a delay alert that arrives after the traveller has already left for the airport is useless. SMS's near-instant delivery, combined with no dependency on data or app installs, makes it the most dependable way to reach a traveller wherever their journey has taken them.
Travellers are, by definition, often away from familiar networks and Wi-Fi- roaming data can be patchy, and a travel agency's own app is rarely something a customer keeps open mid-journey. SMS works over the basic cellular network almost anywhere, which makes it the most reliable channel for anything a traveller genuinely can't miss: booking references, gate changes, and delay alerts.
Group and package travel adds a coordination layer- a departure reminder that reaches every traveller in a tour group the evening before does more to prevent a late start than any amount of pre-trip briefing. SMS's universal reach makes that kind of group-wide reminder simple to run at scale.
💡 Key insight: Agencies that connect SMS to a live flight or railway status feed can alert travellers to a delay or gate change within moments of the airline or railway publishing it- often before the traveller sees it on the airport display board themselves.
Manage every traveller touchpoint- booking confirmations, delay alerts, departure reminders, and payment reminders- from a single SMS dashboard connected to your booking engine and status feeds.
Connected to live flight and railway status feeds, a delay, gate-change, or cancellation event fires an SMS to the affected traveller within moments- often before they'd otherwise notice at the airport or station.
Trigger: Flight, train, bus, or package booking confirmed. PNR/booking reference, traveller name, and a link to the e-ticket or itinerary PDF. Result: Instant, always-accessible booking proof- no dependency on email or app login.
Trigger: Flight-status or railway-status API reports a delay, gate change, or cancellation. Real-time update with the new time or gate, sent directly to the affected traveller. Result: Travellers informed before reaching the airport or station, reducing missed connections.
Trigger: Guided tour or group departure scheduled for the next day. Meeting point, reporting time, and guide contact number sent the evening before. Result: Fewer late arrivals and no-shows disrupting group tour schedules.
Trigger: Package balance payment due date approaching. Amount due, due date, and payment link sent ahead of the deadline. Result: Fewer last-minute cancellations from unpaid balances before departure.
Trigger: A few days before international or long-distance departure. Document checklist- passport, visa, boarding time- and a baggage-allowance reminder. Result: Fewer departure-day document issues for international travellers.
Trigger: Off-season destination promotion or early-bird package launch. Time-boxed offer with a deadline and callback link, sent to the opted-in database. Result: Stronger booking velocity during traditionally slow booking periods.
| Metric | Before Bulk SMS | After Bulk SMS | Source |
|---|---|---|---|
| Traveller awareness of flight/train delays | At airport/station | Before departure (SMS alert) | GCM travel agency client data |
| Guided tour no-show rate | 16% | 8% (departure reminder SMS) | GCM tour operator client data |
| Package balance on-time payment | 63% | 80% (SMS reminder sequence) | GCM travel agency billing data |
| Booking confirmation support queries | Baseline | 29% reduction | GCM client operations data |
| SMS delivery rate to traveller numbers | — | 99.9% (transactional route) | GCM platform delivery reports |
Traveller awareness of flight/train delays
Guided tour no-show rate
Package balance on-time payment
Booking confirmation support queries
SMS delivery rate to traveller numbers
API integration with booking engines, GDS systems, and flight/railway status feeds for real-time triggers
Transactional templates for bookings and alerts, promotional templates for offers- both DLT-registered
Multi-operator routing for reliable delivery to travellers across every Indian telecom circle
Instant SMS on delay, gate-change, or cancellation events pulled from flight and railway status APIs
Bulk-trigger SMS for group tours and corporate travel bookings from a single itinerary update
GCM manages your agency's approved sender ID so every travel SMS is instantly recognisable
Big or small, we power communication for all- talk to us today.
A booking or PNR confirmation SMS reaches the traveller instantly and stays accessible in their inbox even without internet access at the airport or station counter- which matters because email can be missed or land in spam, and app notifications require the traveller to have installed and logged into the agency's app. SMS remains the most dependable fallback for must-have travel documents.
Get Click Media provides DLT-compliant bulk SMS for travel agencies and tour operators with booking engine and status-feed integration.
