One platform for SMS, WhatsApp, RCS, and Voice- a single API, a single dashboard, and one delivery report across every channel your customers actually use.
One account for SMS, WhatsApp, RCS & Voice · 10,000+ Indian businesses
Last updated: July 2026 · Reviewed by the Get Click Media platform team
Trusted by 10,000+ businesses across India
A business messaging platform is a single system for sending and managing customer communication across SMS, WhatsApp, RCS, and voice- instead of running each channel through a separate vendor, API, and dashboard. Get Click Media's platform gives Indian businesses one account, one API, and one delivery report across all four channels, with DLT, Meta BSP, and Google brand verification handled as part of onboarding.
Most Indian businesses end up assembling their customer communication stack one channel at a time- an SMS gateway for OTPs, a separate WhatsApp Business Solution Provider for marketing, maybe a voice/IVR vendor for support calls. Each comes with its own contract, its own API to integrate, and its own dashboard to check.
A business messaging platform collapses that into a single relationship: one account covering SMS, WhatsApp, RCS, and Voice, one API contract your engineering team integrates once, and one delivery-report view so you can actually compare how each channel is performing instead of stitching together four separate exports.
The universal fallback channel- reaches any phone, no app or data connection required. Best for OTPs, alerts, and high-volume campaigns.
Rich media, two-way chat, and the highest open rates in India- for support, marketing, and conversational commerce.
Branded, interactive rich cards delivered natively in Google Messages- no app install, verified sender badge included.
Automated voice calls and interactive voice response for confirmations, reminders, and support escalation.
Build, schedule, and monitor SMS, WhatsApp, RCS, and Voice campaigns from a single screen instead of four separate vendor logins.
A single REST API and webhook contract for sending and receiving delivery-status callbacks across all four channels.
Delivery, read, and click-through data normalised across channels so you can compare true performance, not just raw counts.
DLT registration for SMS, Meta BSP verification for WhatsApp, and Google brand verification for RCS- all handled by the same onboarding team.
Most businesses don't pick one channel- they route each message type to the channel that fits it best, and let the platform fall back automatically when a recipient's device doesn't support the richer option.
| Channel | Reach | Cost | Best For |
|---|---|---|---|
| Bulk SMS | Any mobile number | Lowest per-message cost | OTPs, alerts, universal reach |
| WhatsApp Business API | Opted-in WhatsApp users | Priced per conversation | Rich media, two-way support |
| RCS Messaging | Android users on supporting carriers | Comparable to SMS at scale | Branded, interactive campaigns |
| Voice / IVR | Any phone, if answered | Priced per minute | Urgent, high-stakes confirmations |
Bulk SMS
WhatsApp Business API
RCS Messaging
Voice / IVR
Site-visit reminders on SMS, EMI alerts on the DND-exempt route, and rich project brochures on RCS- one platform coordinating all three.
Order and OTP alerts on SMS, cart recovery and support on WhatsApp, and branded delivery updates on RCS, triggered from the same order event.
OTPs and fraud alerts on the DND-exempt SMS route, EMI reminders on WhatsApp with a Pay Now button, and statement delivery on RCS.
Absence alerts on SMS for universal reach, fee reminders on WhatsApp, and admission-drive rich cards on RCS- one parent database, three channels.
Get Click Media enables Indian businesses to reimagine SMS, WhatsApp, RCS, and Voice communication through one unified platform.
Big or small, we power communication for all- talk to us today.
A business messaging platform lets a company send and manage customer communication- SMS, WhatsApp, RCS, and voice- from one unified system instead of maintaining separate accounts, dashboards, and integrations per channel.
Get Click Media brings SMS, WhatsApp, RCS, and Voice under one API and one dashboard for Indian businesses.
