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Google's RBM, Explained

Rich Business Messaging (RBM) for Enterprises in India

Rich Business Messaging (RBM) is Google's branded term for its RCS Business Messaging product- the same standard as RCS, with Google's specific implementation and naming.

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Google brand verification handled as part of onboarding

Rich Business Messaging (RBM) verified sender message on mobile phone

Written by the Get Click Media Pvt. Ltd. Team · Last updated: July 2026 · Reviewed by the Get Click Media RCS team

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GD Goenka
Bada Business
NexusPay
Salary Now
IBG Network
Niramaya Healthcare
Smart Realty
Evanik
Radius
Logic Education
HeliPkg
Acer Labs
VisionTech
Teleopedia
Shipline
Max Labs
Ini Homes
Cashi
Prime Dental
WWICS

Rich Business Messaging (RBM)is Google's branded name for its RCS Business Messaging product- functionally the same as RCS, with Google's specific implementation delivered through Google Messages. For the full breakdown of how it works, verification, and coverage, see our Google RCS Business Messaging guide.

RBM vs Standard RCS

Same Thing, Different Name

RCS (Rich Communication Services) is the open, GSMA-standardised messaging protocol that carriers and vendors implement worldwide. RBM (Rich Business Messaging) is Google's own branded product built on that standard- not a competing technology, not a premium tier, just Google's specific rollout of RCS Business Messaging through Google Messages.

In practice, the two terms are used interchangeably across the industry. If you're evaluating vendors, use whichever term matches how your team searches- the underlying setup, verification process, and messaging capabilities are the same either way. For the complete explanation of RCS itself, see our RCS Messaging pillar page.

RBM Features for Enterprise Senders

What Enterprise Senders Get with RBM

Rich cards

A branded image, headline, description, and up to two action buttons in a single message- see our Google RCS Business Messaging guide for the full feature breakdown.

Carousels

Multiple rich cards a user can swipe through horizontally, for showcasing several products or offers in one message.

Suggested replies & actions

Tappable quick-reply chips and action buttons (call, open URL, view location) built into every RBM message.

Verified sender badge

Your business name and logo appear on every message once Google brand verification is complete, handled as part of Get Click Media's onboarding.

Getting Started with RBM

RBM Agent Registration, Handled for You

Getting started with RBM means registering as a verified agent through Google's Business Communications Console- Get Click Media handles this as part of standard RCS onboarding, alongside carrier setup and campaign configuration. See our step-by-step registration guide or our RCS service provider page for the full onboarding process.

Google RCS

Largest CPaaS partner for Rich Business Messaging

Get Click Media enables enterprises to deploy Google's Rich Business Messaging with verified RCS.

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Frequently Asked Questions

Rich Business Messaging (RBM) FAQs

Rich Business Messaging (RBM) is Google's branded name for its RCS Business Messaging product- the same underlying standard as RCS, delivered through Google Messages. See our full Google RCS Business Messaging guide for how RBM works end to end.

Ready to set up Rich Business Messaging?

Get Click Media handles Google brand verification, RBM agent registration, and campaign setup end-to-end.