Bada Business runs business and professional-training courses for a large base of working professionals spread across many course batches, each running over several weeks. Keeping that many learners engaged with live sessions and course milestones is hard when reminders sent through email and app notifications are easy to miss amid the rest of a busy workday. Get Click Media worked with Bada Business to bring reminders and re-engagement onto channels learners actually check, so fewer sessions and deadlines slip by unnoticed.
Real client · Results pending final confirmation · Noida, India
Automated
Course and live-session reminders
24/7
Learner query handling via chatbot
Multi-Channel
WhatsApp, RCS, and voice combined
Re-engaged
Inactive learners brought back to course
Trusted by 10,000+ businesses across India
Bada Business's learner base spans many concurrent course batches, each with its own schedule of live sessions, assignments, and milestones. At that scale, session and deadline reminders sent purely by email or in-app notification routinely went unread- working professionals juggling their own jobs simply didn't open them in time, or at all.
Beyond missed reminders, there was no scalable way to catch a learner who'd quietly gone inactive partway through a course. A short lapse could easily turn into a full drop-off before anyone noticed, while the support team was already stretched thin answering the same schedule and access questions from learners across every batch.
Live-session and assignment-deadline reminders sent purely by email or in-app notification were easy for busy working professionals to miss entirely.
Once a learner stopped opening the app for a few days, there was no automated, personal-feeling way to bring them back before they fell too far behind the batch.
With a large learner base spread across many course batches, routine questions about schedules, session links, and course access outpaced what a support team could handle manually.
Get Click Media set up automated WhatsApp and RCS reminders for live sessions and course deadlines, a chatbot to handle the common questions learners ask most, and voice broadcast reserved for the highest-urgency nudges- so engagement doesn't rely on a single channel or on manual outreach from the support team.
Automated WhatsApp nudges alert learners when they've gone quiet on a course for a few days, sharing their last-completed module and a direct link to pick up where they left off- turning a silent drop-off into a simple one-tap return to the course.
Rich RCS cards carry a learner's course progress and a 'Continue Learning' button straight into the message thread, giving live-session and deadline reminders a visual, verified presence that a plain text alert doesn't have.
For the most time-sensitive nudges- a live session starting shortly, or a batch-wide schedule change- a voice broadcast reaches learners on a channel they're likely to actually answer, without depending on an app being checked.
Results here are qualitative rather than a fixed number- Bada Business's team is seeing more learners respond to session and deadline reminders, and fewer going quiet mid-course without a nudge to bring them back. Precise engagement and attendance figures are still being tracked.
Session and deadline reminders now reach learners through WhatsApp and RCS in addition to email and app notifications, instead of relying on a single channel that's easy to miss.
Automated re-engagement nudges give inactive learners a direct, low-friction way back into the course before a short absence turns into a full drop-off.
A chatbot now handles routine questions about schedules, session links, and course access, so learners get an answer without waiting on the support queue.
Course and session reminders now go out automatically across every active batch, without support staff manually tracking who needs to be nudged next.
Exact engagement and attendance figures are being finalized with Bada Business and will be added once confirmed.
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Get Click Media can set up the same WhatsApp, RCS, and voice engagement flow for your course platform, coaching institute, or training business.
