Real delivery and read receipts, tap-through tracking on suggested replies and actions, and a campaign dashboard that shows what SMS reporting never could.
Delivery, read receipts, and tap-through- reported per campaign
Written by the Get Click Media Pvt. Ltd. Team · Last updated: July 2026 · Reviewed by the Get Click Media RCS team
Trusted by 10,000+ businesses across India
RCS analytics reports genuine delivery and read status per message, plus tap-through data on individual suggested replies and action buttons, rolled up into a campaign-level dashboard. That's a step up from plain SMS, which has no reliable way to confirm a message was ever opened.
Plain SMS can tell you a message reached the carrier network, but not whether the recipient actually opened it. RCS closes that gap- delivery and read status are part of the protocol itself, so "read" means the customer genuinely saw the message, not just that it landed on their SIM.
The same visibility extends to interactivity: since suggested replies and suggested actions are native RCS elements, every tap on one is trackable at the individual message level. See our interactive messaging features page for what those tappable elements look like on the customer's side.
RCS reports genuine delivered and read status per message- a real signal SMS was never able to give you, since carrier SMS can't confirm a message was actually opened.
Every suggested reply and suggested action tap is logged, so you can see exactly which chip or button a customer engaged with, not just that they replied.
Sent, delivered, read, and clicked figures rolled up per campaign, so you can compare one offer or reminder flow against another.
See what share of a campaign delivered as native RCS versus fell back to plain SMS, so you know exactly how much of your audience saw the rich version.
Read and click-through rates are shown against your own campaign history, so you can track whether a new message format or offer is actually performing better.
Campaign data exports for sharing with stakeholders or feeding into your own CRM and BI tools, rather than being locked inside a single dashboard view.
Campaign data exports for stakeholder reporting, or connects into your CRM and BI tooling through Get Click Media's RCS API, so engagement data feeds the same systems your team already uses to track performance elsewhere.
Get Click Media enables brands to track real delivery, read receipts, and tap-through on every campaign with RCS.
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Get Click Media's RCS dashboard reports sent, delivered, and read counts per message, plus tap-through data on individual suggested replies and action buttons, rolled up at the campaign level.
Get Click Media's dashboard reports delivery, read receipts, and tap-through for every RCS campaign you run.
