Cloud telephony, IVR, missed call alerts, voice broadcast, and toll-free numbers- one platform for every voice communication need, on the same account as your SMS, WhatsApp, and RCS channels.
One account for Voice, SMS, WhatsApp & RCS · 10,000+ Indian businesses
Last updated: August 2026 · Reviewed by the Get Click Media platform team
Trusted by 10,000+ businesses across India
Get Click Media's Voice & IVR solutions cover cloud telephony, multi-level IVR call routing, voice broadcast (pre-recorded outbound calls), missed call-based lead capture, toll-free numbers, click-to-call, and a developer-facing Voice API- all managed from the same account as our SMS, WhatsApp, and RCS channels, so voice fits into your existing customer communication strategy instead of running as a separate system.
SMS, WhatsApp, and RCS handle the vast majority of routine customer communication efficiently- but some interactions still need a live voice conversation or a structured phone-based flow: a complex support issue, a high-value sales inquiry, an urgent alert that needs to be heard rather than read, or a customer who simply doesn't respond to text.
Voice & IVR is the umbrella for everything that happens over a phone call- inbound call handling through an Interactive Voice Response (IVR) menu, outbound voice broadcast to thousands of numbers, missed-call-triggered automation, toll-free and virtual number provisioning, and a Voice API for developers who want to trigger or receive calls programmatically from their own systems.
Cloud-based business telephony- IVR, call routing, and virtual numbers without on-premise hardware.
A cloud business phone system with virtual numbers, call routing, and IVR- set up in days, not weeks.
Multi-level call routing, TRAI-compliant, with 24/7 automated customer handling.
Integrate voice calling, IVR, and call recording into your app- REST endpoints and webhooks included.
Multi-level call routing with a drag-and-drop designer- route callers to the right department automatically.
A dedicated missed call number that logs every caller and triggers an SMS, WhatsApp, or CRM action- free for the caller.
Send pre-recorded voice messages to thousands of numbers at once- alerts, reminders, and campaigns.
A toll-free number- free for callers, with IVR routing, call recording, and analytics included.
Let website visitors call you with one click- connected instantly to your sales or support team.
Deliver OTPs by voice call when SMS fails or isn't trusted- an automated call reads the code aloud.
An AI voicebot that handles customer calls in natural language- FAQs, bookings, and support, without an agent on every call.
A virtual business number that routes calls to any device or team- no new SIM or hardware needed.
Automate outbound calling campaigns- reach more customers per hour with less manual dialing.
Track call volume, duration, drop-offs, and IVR path performance with a real-time dashboard.
Design multi-level call flows with a drag-and-drop designer- no developer needed to change a menu or add a routing rule.
Trigger calls, check call status, and receive call-event webhooks- integrate voice into your own app or CRM.
Every call logged with duration, outcome, and recording- searchable from one dashboard, not scattered across carrier portals.
Number provisioning and call-routing configuration handled to align with applicable Indian telecom regulatory requirements.
Voice isn't a replacement for text-based channels- it's the channel for the moments that genuinely need a live conversation or a structured call flow, run from the same platform as everything else.
| Channel | Reach | Speed | Best For |
|---|---|---|---|
| Bulk SMS | Any mobile number | Seconds | OTPs, alerts, universal reach |
| WhatsApp Business API | Opted-in WhatsApp users | Seconds | Rich media, two-way support |
| RCS Messaging | Android users on supporting carriers | Seconds | Branded, interactive campaigns |
| Voice / IVR | Any phone, if answered | Real-time, live conversation | Urgent, high-stakes, or complex interactions text can't resolve |
Bulk SMS
WhatsApp Business API
RCS Messaging
Voice / IVR
Missed-call lead capture on property ads, IVR-routed site-visit scheduling, and voice broadcast reminders for payment due dates.
Click-to-call on the checkout page for high-value orders, IVR-based order-status lookup, and voice confirmation for cash-on-delivery orders.
IVR self-service for balance and EMI queries, voice broadcast for payment reminders, and toll-free customer support lines.
Missed-call-based admission inquiry capture, IVR fee-status lookup, and voice broadcast for urgent announcements like closures.
Big or small, we power communication for all- talk to us today.
A Voice & IVR platform gives a business the tools to handle phone-based customer communication at scale- automated call routing (IVR), pre-recorded voice broadcasts, missed-call-based lead capture, toll-free numbers, and a voice API to trigger or receive calls programmatically- all from one account instead of separate point tools.
Get Click Media brings cloud telephony, IVR, voice broadcast, and toll-free numbers onto the same platform as your SMS, WhatsApp, and RCS channels.
